shipping & returns

shipping orders

australia wide

we use australia post for all of our australian orders. we endeavour to have orders packed and shipped within 24-48 hours of purchase.

we offer flat rate shipping for australian orders.

standard: $0.00
express: $9.00

international orders

please expect longer delivery times for international orders. we are not responsible for any duty/tax incurred when your order arrives in your country.

international flat rate: $29.00


we thoroughly check all items to ensure they are in perfect condition and packaged carefully before sending them to you. we know you will love your little mud co products however if for some reason you wish to return your order, we will accept refunds on full priced items only, under the following circumstance:

items must be returned in brand new condition and must be wrapped in the same way as you received them.

items must not be used, worn or altered in any way.

items will not be accepted if damage is done to the items due to inappropriate care not being taken by the customer before or when returning them.

all returns are at the expense of the customer and must be returned via a trackable service (we do not guarantee that we will receive your refunded item without this).

items must include original invoice/receipt in your return parcel.

we do not accept returns for sale items.

items must be returned within 14 days of you receiving your order.

it is at our discretion that returns will be accepted and will only be given if we believe the above criteria has been followed. 

you must provide your own return satchel or use the little mud co satchel that your order arrived in. you are responsible for the cost of return postage. please note, we are unable to be held liable for the loss of any items being returned so please use a registered postal service when returning goods and keep a record of the tracking details.

should you require a return please contact us via email at to arrange this. once your return items are received, a refund will be provided based on the condition of the returned product. we endeavour to process refunds as quickly as possible however please allow up to 7-14 days during busy periods.

all international sales are final. 

faulty items

in the unlikely event of a manufacturing fault, we will gladly replace or refund items if they are defective or damaged as a result of manufacturing.

return to sender

in the unlikely event that your order is returned to us by the shipping provider, you will be required to pay the shipping charge again, should the return of the order be our mistake we will cover the shipping costs to re-send your item.

should you have any questions please reach out to us on the contact us page or via